Techmandoober Privacy Policy

1. Introduction

Welcome to Techmandoober! This Privacy Policy explains how Techmandoober ("we," "us," or "our") collects, uses, shares, and protects information in relation to our mobile application and related services (collectively, the "Service") designed for fleet and vehicle tracking.

We are committed to protecting your privacy. This policy describes:

• What personal data we collect.
• How we use that data.
• How we share that data.
• Your rights regarding your data.

By using the Techmandoober Service, you agree to the collection and use of information in accordance with this policy. "Personal Data" means any information relating to an identified or identifiable natural person.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you:

Account Information:

When you register for an account (as a fleet manager, administrator, driver, or other user role), we may collect Personal Data such as:

• Name (First and Last)
• Email address
• Phone number
• Company name or affiliation
• User role within the organization

Vehicle/Asset Information:

Information related to the vehicles or assets being tracked, which may include:

• Vehicle Identification Number (VIN)
• License plate or registration number
• Make, model, and year
• Asset description or internal identifier
• Telematics data (e.g., speed, mileage, engine status, fuel level, engine hours, odometer readings) – collected via integrated hardware or the mobile device.

Location Data:

This is essential for the core functionality of the Service. We collect precise geolocation data from:

• The mobile device running the Techmandoober application (typically for drivers, using GPS and other sensors). Location may be collected while the app is in use, or potentially in the background during designated work periods or trips, only with explicit user permission and configuration.
• Dedicated telematics hardware installed in vehicles.

Purpose: Real-time vehicle tracking, route history recording, generating reports (mileage, stops, routes), dispatching, safety alerts, and geofencing.

Device Information:

Information about the mobile device used to access the Service, such as:

• Device model
• Operating system and version
• Unique device identifiers (e.g., Device ID)
• Mobile network information

Camera Access (If Applicable):

• If our Service includes features requiring camera use (e.g., documenting vehicle condition, accidents, proof of delivery/service), we will request permission to access your device's camera.
• Images captured are used solely for the purpose described by the feature and may be stored as part of the service record. We do not access your camera roll or other photos unless you specifically choose to upload them.

Usage Data:

We may collect information on how the Service is accessed and used (e.g., feature usage, performance data, crash reports) to maintain and improve the Service.

3. How We Use Your Information

Techmandoober uses the collected data for various purposes:

• To Provide and Maintain the Service: Including real-time tracking, displaying location history, generating reports, managing users and assets, and enabling communication within your organization.
• To Improve the Service: Analyzing usage patterns, diagnosing technical problems, and developing new features.
• To Communicate With You: Sending service-related notifications, updates, security alerts, and support messages.
• For Safety and Security: Monitoring for potentially unsafe driving behavior (if configured), verifying accounts, and preventing fraudulent activity.
• To Comply with Legal Obligations: Fulfilling legal requirements or responding to lawful requests from authorities.

4. Sharing and Disclosure of Information

We do not sell your Personal Data. We may share your information only in the following circumstances:

• Within Your Organization: Fleet managers and administrators within your registered organization will have access to driver, vehicle, and location data as necessary to manage the fleet according to the roles and permissions configured. Drivers typically have access to their own data.
• Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), such as cloud hosting providers (e.g., AWS, Google Cloud, Azure), mapping services (see Section 5), analytics providers, and communication services. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If Techmandoober is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your Personal Data for any other purpose with your explicit consent.

5. Google Maps API

Techmandoober uses the Google Maps Platform APIs to provide mapping and location-related features. By using these features within our Service, you are also subject to Google's Privacy Policy, which can be found at https://policies.google.com/privacy. We may share location coordinates and addresses with Google Maps Platform APIs to display maps, calculate routes, and provide address lookups.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any Personal Data we process. However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including providing the Service, complying with our legal obligations (e.g., retaining data to comply with applicable laws), resolving disputes, and enforcing our legal agreements and policies. Usage data is generally retained for a shorter period, except when used for security purposes or to improve Service functionality, or if legally obligated to retain it longer.

8. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your Personal Data:

1. The right to access: You can request copies of your Personal Data.
2. The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
3. The right to erasure: You can request that we erase your Personal Data, under certain conditions.
4. The right to restrict processing: You can request that we restrict the processing of your Personal Data, under certain conditions.
5. The right to object to processing: You can object to our processing of your Personal Data, under certain conditions.
6. The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. Location Permissions: You can control location data collection through your mobile device settings. Disabling location services may limit or prevent the functionality of the Techmandoober application.

To exercise these rights, please contact us using the contact details below. We will respond to your request in accordance with applicable law.

9. Children's Privacy

Our Service is not intended for use by anyone under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personally identifiable information from children under this age. If you become aware that a child has provided us with Personal Data without parental consent, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and/or through other communication channels (like in-app notification or email). You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: admin@techmandoober.com